Terms and Conditions

Welcome to The Alexis Collection. By accessing or using our website, you agree to be bound by the following terms. Please read them carefully.

1. Products & Descriptions
We strive to provide accurate descriptions and images. However, actual product appearance may vary slightly due to natural materials, lighting, or supplier changes. We reserve the right to make updates at any time without notice.

2. Pricing & Payment
All prices are listed in USD and include free U.S. shipping. We reserve the right to change prices at any time. Payments are processed securely via Shopify’s approved payment gateways.

3. Order Fulfillment
Most orders are processed within 3–5 business days. Since we use drop shipping, delivery timelines may vary slightly depending on the carrier or time of year. You'll receive tracking info once your order ships.

4. Returns & Refunds
We do not accept returns, but if your item arrives damaged or incorrect, we will make it right. See our Return Policy for full details.

5. Intellectual Property
All content on this site—including poems, product names, designs, and brand assets—is owned by The Alexis Collection and may not be copied or reproduced without permission.

6. Privacy
Your privacy matters. Please review our Privacy Policy for details on how we collect and use your information.

7. Changes to These Terms
We may update these terms from time to time. Continued use of the site after changes means you accept the new terms.